UltraLight Outdoor Foldable Backpack
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etobillion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
A good backpack, brought my son to the beach, for 2 weeks nothing broke. Delivery time, no problem
beautiful and strong bag. correct like the picture
Bought the orange and is nice
A rag like that, weightless. I go to the gym with her.
Very happy I add my expectations and arrive earlier; happy, happy, thank you
Backpacks Very comfortable. Arrived on time. Sturdy enough, zippers neat, working. Really like it.
Perfect as explained in the ad
The backpack is not bad, it is convenient and it is very compact, made not for weights. There were 4 plastic bottles of 1.5 liters inside and there is still a little space left. It is convenient that the light and small, the internal pocket folds.
The bag is excellent. Does not get wet. Roomy.
Good quality, arrived well packed.
Shipping month, track tracked. Backpack is straight of good size, not small. Lightweight and compact. Threads do not stick out, stitched well and firmly. The order is satisfied.
I liked it very much it is big and very comfortable for excursions for my child I am happy with the product
Be aware this is on the smaller side.
thank you very nice and sended fast thank you again see you again
I order a second time. For my purposes, the backpack is wonderful. No other alternative
It seems very fine and smaller than i imagined. but for the price bieb
It was a little less than a month before kaluga. Cool backpack, the material is thin, but everything is compactly folded into its own cover and placed in a pocket. I'm happy. Thank you store!
Excellent mini backpack, waterproof and compact!!!
Your money is worth it. Quality is average. For daily use is not suitable, but to take with you in your pocket in travel fits perfectly. Big weight for a long time it will not spill
The bag came into a small package and it was just nice to see how big it is, will test it to see how water resistance have, but so far it has good quality.
Very nice cool thing. Convenient. Beautiful. It was 25 days in perm.
The backpack came very quickly. The material is thin, you can not put something heavy. But for easy shopping, or for example beach trifles will go. Folds into a small handbag. Straps are adjustable. For such a price of norms, but could be reduced to 150. The item is packed well and durable.
The goods are satisfied. Sewn neatly, all zippers work. The only negative is the smell. I will hang on the balcony, i think it will fade.
Duje schvidka delivery 13 dib, and z ukrposti navit was sms. The fabric of the backpack is light and thin. The straps of the ter to finish the flimsy. We are small-10 years old. Pidiyde ludini with a small stature of abo dietini. Uncle salesman.
In principle, not bad order and delivery.