SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Etobillion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product exactly as described, very fast shipping and works perfectly
I order for the second time, the quality on my money is very even excellent. And of course a huge plus, super fast delivery-2 put on kiev on ukr mail.
Wonderful packaging and great quality item. Highly recommend store!
Good to buy, arrived in good condition, very practical and compact, i recommend.
To tomsk about a month. Stick out of course threads, but for such a price is not bad as a reserve. Took for great, in case i ride without a backpack, and something was needed to bring. In the photo in it, 5 liter bottle.
Awesome
Delivery 2 weeks to Estonia. Very lightweight, not big, comfortable bag - exactly as I wanted for my kid. Quality seems to be good! Fabric seems to be durable.
Folded is very small, unfolded i was hoping it would be a little bigger. I hope it holds the bag handles well when i put some weight. More comments when you use it.
Fast delivery, my second order, quality and comfortable
Cool summer plecaczek Arrived 2 weeks before planowanym delivery date Zgodmy description and pictures Odszyty well Only minus-only suitable for light things because seams are too delicate and weight by it uszkodził 3 times as
I order the second time from this store. For primary school in school the most that, quietly placed and winter boots, and physical education. In the photo, a child (7 years old) with a backpack, which is stuffed with things for swimming (we take more for sections). Weightless!!!!!! Firmly enough made, straps in width are different-but for children it does not matter. Delivery to the moscow region for 3 weeks. I advise!
Normal backpack, for trips to nature or from shop products bring
Calluses United good
Excellent, very roomy backpacks, pts long delivery, but they came. In the photo for comparison, the usual backpack and this one, but if grammotno all fold it will not be much less. I strongly advise
Everything is fine. Thank you. The second one has already bought .. In black, it looks very stylish.
Small and quite useful backpack. The material seems to be of a medium quality, not strong and I am not sure how long it will last without any damage. For me it is just an additional item when I go on a bike trip, just in case if I would have to carry something more with me. Enough space inside for small things, easy to carry and very light weight. Moreover, this backpack looks quite nice. Ogólnie plecaczek spoko, ale słaby materiał i ciężko stwierdzic ile wytrzyma. Na pewno nie do użytku na co dzień Plecak zabieram ze sobą tylko na wszelki wypadek gdy jadę na rower lub wychodzę w teren blisko, a nie chce się obciążać zbytnio Plecak złożony gotowy do użytku gdybym musiał coś dodatkowego niespodziewanie wziąć ze sobą, a nie chciałbym tego nieść w rękach. Prosta i wygodna w przenoszeniu rzecz, taki dodatkowy bagaż na wszelki wypadek w podróży. Za tę cenę warto było kupić, nigdy nie wiadomo kiedy może sie nam bardzo przydać. Polecam z uwagi na cenę i wygodę Serdecznie pozdrawiam rodaków :)
Very compact, folded as a pack of cigarettes. The seams are neat, caught a straight-armed shvets. Inner pocket is-convenient! The straps were additionally stitched, just in case. Got in a month in tyumen.
The backpack is large, roomy, the photo can be seen on an adult closes almost the entire back. Folds and fits in the palm of your hand. There is a rope for socks on the hand when the backpack is folded. Lightning two-way with two-way runner. The fabric is moderately rustling dense. In the expanded form, the pocket into which the backpack folds turns into the inner pocket of the backpack. No unpleasant smell. Packed was good, in a large layer of polyethylene pup. Track code tracked. Straps are adjustable. I recommend the product to buy.
Good backpack, good quality. Very reliable packed
I like it. Stitches are whole. The seams are not processed by overlock. You can not put the weight in it, but in the summer to throw a jacket, a bottle of water will go. The main thing is that the seams do not fall asleep. But it was possible and to process the seams
In the dnieper came 17 days to ukrmail. The fabric is thin (for such money another did not expect) the autumn jacket with a jacket is normal. Straps in the maximum length for a height of 180 cm. Back to back. The straps are dead. Folds compactly. Inside, a small pocket with a zipper (in which the backpack is folded) is just for keys and money. The training will go down.
Not a bad backpack. The color is very bright, the wood is painted light-reflecting, but by weight is heavy in comparison with the backpack from the sportsman, and the dimensions in the folded state are half larger. But he has an outer pocket, which i so lacked in sportsmaster and at night in the light of headlights the tree glows. So i'm generally happy. I recommend the store and this backpack. For radials or on a trip a nice business!;-))
The folding Backpacks are a practical Alternative to conventional Backpacks. Do not take much place away and economical folding together in a small Bag. The Storage Space of Backpacks is lower than conventional Backpacks. However there is to say that this extremely practical and your Purpose fully satisfied. For this Price are a practical Alternative to Bags or other.
Very easy to fold into the backpack and fold back into the small bag. Honest normal. About 20 liters of speech does not go, balkahka 7.5 liters climbs back to back. Something bulky and lectic to wear is comfortable, behind the back is invisible, heavy and angular-no, when walking beats on the back. Overall satisfied, i recommend.
For 156r very much even nothing backpack. Packed in a small handbag, the cat is sewn to the backpack itself, which is very convenient. For carrying light things suitable