Outdoor camping cookware set
Product Description
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etobillion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Product As mentioned I liked it very much 17 days passed my hand store very related
You cannot find this quality at this price in Turkey. The pot is a little crumpled, but I fixed it with my hand. It is recommended to take business
The goods came) everything corresponds to the description) the material is quality) tested on the stove) everything is tight and reliable) i am very pleased) now in nature i will eat with a big appetite)
Very good according to the product price. it came complete and complete. Follow my instagram = @ teencamper
All as in the description, all ok. The store is well done.
Ordered 31.03 received 24.04. To odessa delivery ukrmail. The goods are very satisfied. There is everything you need, the material is light. I really want to experience in the campaign. Fits well on the burner. The kettle is really per liter. Plates are not big, but you do not need to hike anymore. You can take an additive. Thank you very much for the delivery and lovely goods!))
Delivery by fast courier, quality is good. Inside there are small scratches, packed weakly. As a result, the pan and frying pan were wrinkled. The coating in the places of deformation did not move away.
Everything is fine. The set is satisfied. All as in the description. In moscow delivered literally a day.
Kettle is very small 0.8 liters maximum Poured into it 1.1 liters as in the description the cover floats from it, the quality is normal I would say that this tableware is more for one than two, the place takes very little, for solo fishing the most that the dimensions are excellent, the mounts do not stagger quickly break should not, i hope that for 2 seasons enough
Came quickly. Metal is thin, but i do not think that this is a drawback (should quickly warm up), the total weight of already garbage in the kit, 600 grams. The volume of the kettle is a liter, but it is up to the edges, the worker probably not more than 750-800 ml.
Purchase satisfied, store Thank you very much! To belarus the parcel goes from 1,5 months.
Description accurate package whole yes for one most then
The order came for 37 days. The product corresponds to the description, appearance and quality i really liked. The kit is compact, lightweight. In the work i will check in the summer during the campaign at the given moment i am very pleased. The store deserved 5 stars for the description of the goods, the service of the store and the speed of sending the order. I recommend the seller and the product.
Item arrived in about 30 days to USA. Packaging needs to be improved. **As seen in pictures, the box is crushed allowing the outer pan to have several small dents. Seller needs to add protective bubble wrap to prevent transit damage**. With that said, the product is as advertised and all of the listed items where included. Made of thin anodized aluminum.
The set came very quickly in appearance toy but in the kettle entered 3 glasses of norms suits me on the body and lid there are not large chips and scratches but on the speed it does not affect shorter i liked
29.03 was order 03.04 at 9 am already brought 4 days for delivery this space!!! Exactly the same set is in the world of hunting the total cost of its 3200, the same order cost me 1440,32 rubles. I'm happy. Sponge is actually like plastic torches are not needed. But the ladle and wood are comfortable and meninature.
Great set. very fast shipping. thanks store!
Everything is super, delivery week to the door, the kettle almost full boiled in 6 minutes, the gas spent 10 grams, the fire is average, i'm satisfied with everything more than!!!!
The quality of 7/8 is a little rubbed, but for this money, it's a sin to complain!
Good set. Kettle is 1l. Good quality. Fast delivery to Ukraine (2,5 weeks ). Recommended!
The dishes are satisfied, the quality is good, for 1-2 people the most it!
Delivery 3 days goods intact and quality producer 5 points delivery by courier home
Delivery mega fast. Less than a week. Quality is super. Thank you!
It came in 3 days to moscow. brought home. everything is good. the first impression, very much. Kettle 1 liter, kettle 1.75.both under the neck. Thank you to the store.
At first glance an excellent set.