Casual Leather Backpack
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etobillion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Great backpack! Was well packed! Came quickly. Store thanks!
A beautiful backpack I just fell in love with him. but for school, it will not work, but somewhere for a walk or for a festival to take it perfectly.
Surprisingly good quality, everything is sewn smoothly, the material looks strong
I thought it would be more, but my daughter likes it, fast delivery.
The backpack is very high quality, nothing sticks out, locks in excellent condition, the whole headset is also, the material is generally chic and there is no unpleasant smell.
Very fast delivery! There are no complaints about the quality. Already the second backpack from this store I ordered. The first wore more than a year, rubbed the sidewalls, the rest is all.
The product corresponds to the description, a good backpack. The goods were sent quickly and came in time. Was well packed, do not remember.
The backpack is beautiful, the product is satisfied, the quality is good
Cute backpack met expectations. Came quickly, thanks to the store
Fast enough delivery, for 2 weeks to ukraine. Externally, the backpack is good, the seams are even, the material is pleasant. Lining is not too high quality, which is natural for such a price. The size is quite normal, although expected more size visually. Packed super. Nothing crumpled, thanks to the package with air inside, plus several layers of protective packaging outside.
I order for the second time, very comfortable and roomy enough. There is a small smell, but it's normal. Last two years, given that i used it every day-from carrying by the handle, she broke off on one side, and wearing on one shoulder-the straps at the bottom of the bag began to diverge seams. But this happens to every bag from such abundant wearing (went with her to school and university). Order and you will not regret!
The backpack came very quickly, about 8-9 days. Also the goods were sent the day after the order. The backpack is very good in quality. Inside the backpack was a filler to keep the shape. Nowhere the thread does not stick out. Seller recommend. Order will not regret.
The goods duje zdovolenazamovila 10.07, priyshov maximum shvidko-25.07. Seller duje lub'yazniy)
Everything is super! July 6th placed an order. The 17th was already at the post office (sverdlovsk region). Seemed outwardly small, but .... A4 if necessary enters, as i wanted, does not crumple .... closes normally... I think you can see in the photo. Quality is good, even Very. In the sock next look)
Very cool backpack, quality. Came very quickly-in 15 days to ukraine. gray is very beautiful
Super fast shipping. Everything is stitched. Threads do not stick out. No smell. Packed in 3 packs inside air cushion. The bag is not crumpled. Straps are easily adjustable
Came very quickly. Thank you. Good quality backpack. You can take it. There was no purse.
The backpack came quickly, in 13 days. He smells like that, of course. But made qualitatively. All the seams are neat, came with an air cushion inside, not crumpled. Although it looks small, but roomy. I think i would order another color.
Super duper cool, delivery to st. petersburg fast package for 10 days, bought for 800r, there is a small smell, will go away, while all the accessories are strong. Packed perfectly, in all sorts of bags and paper, inside the capsule with air.
The store is polite. The backpack was sent the day after placing the order. Appearance corresponds to the photos of the goods. Packed in three packages, one of which was puffy) inside lay an air cushion, so that the backpack did not crumple. All zippers work. The internal open pocket is small, but with a zipper for documents or a phone no more than 5 inches diagonal will come down. On the back of the backpack pocket can put a passport, but if you have a phone as a shovel with a diagonal of 6,34, it will not fit. Internal lining of rustling polyester, like strong. Stitched backpack well, the lines are even. Rivets on the outer pocket are magnetized well, and the pocket itself is quite roomy. On top of the backpack closes on two rivets, tight enough, then closes on the button. Straps are long, can be adjusted for yourself without problems. The product is satisfied)
The parcel came very quickly, in 17 days. I really liked the quality. There is a smell, but i hope that it will fade. Books are placed. In the front pocket, the phone fits easily. Looks great. I am very grateful to the store.
Cool! Very! Quality, without marriage, came for 2 weeks, easy and fast to clean, quite roomy, the color is charming) thanks!
Excellent bag, sister is happy, and came very quickly
Delivery to latvia-less than a month, cute, there is a pocket behind, lining rustling. it upset that the color of pink came all in some yellow spots, as if it had already been worn for 100 years. the store promised to make a discount next time. price = quality.
Everything is fine