SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Etobillion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel arrived early, it is very cool. The product is great, they put the battery as a gift, the store is great.
Arrived by ordinary mail in pristine condition. I asked for the look in color so. Is exactly as it appears in the photo. Brings a 2032 battery and it works properly. It also brings two allen keys, a cloth to clean the glass and a cover to cover the glass when you are not using it. When you rotate the circular selector, you turn it on or off and choose the color, red or green. Each color has several degrees of intensity. Apart is the shape selector of the display, stitch, cross, circle or circle with crosshead.
Very good peephole, it arrived earlier than it marked, I have tried it and calibrating it is perfect, it looks good and has different objectives and intensities, it arrived well packaged and with a battery.
Exceeds expectations, very good quality, reasonably fast shipping, includes battery, the vision of the different types of point is very clear, the colors are fine and the adjustable intensity is very good, recommended totally.
Super fast shipping to Poland, store very pleasant and specific a collimator really good highly recommended
Great collimator. Took for mr-53m. In the photo, the bar under the sight is glued with tape, TK poxypol on the way, but I could not resist, I really wanted to see how it would look :) Made soundly, metal, no brush, etc. The kit is nice, there is a battery, rubber protection, hexagons, napkin and quality packaging + instructions, but who needs it :)!
Lightning fast delivery in three days by the company!
Very good product and at an excellent price. Recommended without a doubt!
The product is fully as described, well packed. Came quickly, with the battery included. I recommend the store for all 100%!!!
Came quickly. The quality is excellent, very well packed. For air fit
Arrived before the praso and well packed still I will test but it looks good
The material is well made-metal. All modes work. Included even a battery. Good садиться on dovetail
Despite the New Year's commotion, the order reached quickly. All whole, all included. Translate the instruction. The store Thank you.
The sight is good. For that kind of money justifies itself.
Fast Delivery Thank you, I will deliver it, I will shoot it. The battery is not included.
Came almost a month earlier, which was very unexpected and pleasant for the new year! For which special thanks to the store, the site hung as it is being prepared for shipment... Packed well, everything is beautiful and without defects, to the touch and so very high quality. Full set including 2 batteries, all declared works. About work on weapons later review.
The quality is good. AKB included. The points are clear.
Came quickly, delivered the courier. Packed in a film with pupyroshchiki, a box of zero paralon. Very high quality packed, there is a battery, turned on it works. The sight is externally made very qualitatively, I will test if I finish the result. The point is not blurred. The photo did not work out very well. Thank you.
Very fast delivery, ordered 17.11 U me already 21.11, as for me workmanship Super, battery included and most important works. Recommend salesman.
Quickly came courier to St. Petersburg, less than a week like. Looks quality, everything is assembled tightly. Everything works, glows, etc. D. Very good sight for such money. We need to shoot, you can see it at work. Took on IZH 58, on a hollow bar)) old man to upgrade a little.
Everything works, all adjustable, full set, there are hexagons, cleaning cloth, Case and the collimator.
Very fast delivery
Good buy.
Perfect. Not used for the shooting but for fitted a child toy. Works fine, warm color light or not according to adjust. Rise and side please ruler easily. No resistance testing starting coupbde recess light! Free very fast bravo!
Funky.. Thank you very much! Good quality all neatly and safely packed.