SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Etobillion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality at the level, in appearance just clear, we will try in fact!
Thanks
It seems like nothing special
Good bait. No need to glue loops, hooks are sharp. Wiring is difficult to pick up, but if applied, it turns out very much like a stunned or sick fish.
The product is very good
Good wobbler. Not bad hooks, maybe a bigger size would be better. In the work did not check
The goods reached Germany. Quality at first glance is good. Special thanks. I'll try fishing. Recommend store and product
Excellent, high-quality wobbler. Thank you store!
Externally looks very decent. Painting 4 +, hooks slightly sharpen. Packed in a puffy. Must catch.
Excellent first check-out for an hour and one trip and one pike, not bad for july...
Bought 11.05, sent 17.05, received 27.05. Delivery standard ali. Hooks are super, winding rings are excellent. We have to catch. I'll try it in the next weekend. I will add how they are on the water.
Thank you very much for the order. It came quickly and in nice packaging
Excellent game, i like, now the main thing that would like fish. Hinges glued, there were holes, hooks powerful and sharp, until i changed.
Nice lure, shipping 35 days to moscow. Quality copy of "bent minnow" (good color, good accessories), delivery 35 days to moscow (delivery via hong kong). Seller recommend.
25 days in kiev, color fire, with such a model has not yet encountered, took on the test. Thank you for the goods.
Hooks and loops are normal, the game is. In the parcel there was still a present-carabiners, for this the store thanks!
Good quality wobbler, hooks sharp! put a gift, carabiners!
It came quickly, packed normally, with the store did not communicate, put the carabiners as a gift, the wobbler is very close to the original, by the way the original is lower, for comparison...
Everything is fine and reached for 2 weeks to the orenburg region 5 ++++
Excellent wobbler, everything is at the highest level, loops do not need to glue, hooks are very sharp. the product came quickly, the store put a gift-fasteners, trifle, but nice. in general-i advise, the rest-in the summer.
Very good quality. Hooks are weak. The rest of the bomb. As in the photo
It came quickly. visually the quality is good. soon the ice will come down, and i will try in real life ..
Delivery 25 days to the store thanks for the gift wobblers fire
The appearance of wobbler, like the company. Marking the size and depth on the box and on the lure itself. Tees quality, stick to the fingers. On the water did not check, the ice is still on the reservoirs. As i check, i will add a review.
It's okay. Thanks to the store for the gift! Bait floating.