SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etobillion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://etobillion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very cool stuff. The mattress inflates in a minute. There are several nozzles in the set and what each one is written in the instructions. The one that for mattresses is suitable for my big Agnes and for my 20-year termastright. At first I thought it was broken, but then it turned out that the pump was turned on with two buttons, the lamp was 3. The product was very fast
"Black Bike classic TPU" was pumped up in 7 minutes! Did not expect such performance. Does not hold in the valve on your own, you have to hold your hand. Well, and of course does not pump to the desired pressure, which is, in principle, normal for this type of pumps.
Chic, small and compact pump. For its size is very good. Flashlight is also quite bright, 3 brightness modes. For hikes and picnics the very thing. The mattress inflated not quickly, but cheerfully, for the density of the mouth blown and excellent
Great thing. I did not see any shortcomings. Very small and powerful. For hiking, the thing is not replaceable. Good quality, many adapters. Fast shipping. Definitely recommended to buy.
Amazing, smaller than I thought. LED light is very powerful and air pressure is more than enough. Everything works well, now it takes to test its durability. It's true but not as much as many say, it's a bomb, what else they expect.
Portable and Rechargable Air pump. The quality and design are good. It has very good cost-effectiveness.
Impressed with the power lamp, 3 stages. The blower is very strong TBM. Will test on camping yet.
Excellent Product!! Very good… works very well, came well packed, has a great finish, features three intensities of light, and the last is very, very strong! As the power is very good, already used to fill a mattress adult and not just the battery. Recommend!!
It's small the product works very well the light has very good power and I arrive in 10 exact days
A thin mat in the tent (Honeycomb) inflates quickly, with the size of this pump it would be amazing. Allows you to seriously reduce the amount of moisture inside the mat and saves strength and time, useful and convenient thing.
i love the small light
Super, of course, pleasant, a large mattress well inflated. The flashlight is bright. Highly recommend
I bought the previous model and it was very useful, so I bought it again but the model with lamp and the truth is it's fantastic
Very small not tested its performance, but looks quality well packed
Excellent pump, two-bedroom mattress pumped in 10 minutes, worth your money
The product is just as shown in the description the same color the same size which is very compact and for me that’s a big plus and it doesn’t lack in power for it’s price it’s size and it’s price also the light is very good and bright with 3 brightness levels! So far overall satisfied!
Very strong though it small look (Mini Beast)
Perfect!!
Extreamly fun small pump dispenser, blows also really firm. Useful attachments and charging cord join. Pump dispenser also gives light. Really very convenient. But still not in practice tried. Called charged. The battery indicator works fine. Thanks!
It very good looking, the light in your maximum level shines a lot, still haven't been able to prove it But seems to It good power.
Highly recommendable. Indispensable fixture to the mat and pillow inflatable.
The main advantage of low weight and size. Very like the ability to blow away the circles and mattresses. You can take.
Good part, incredibly strong for the size. Ultra fast shipping. Highly recommend!
Okey
Cool gadget. Buy it thinking, but won the freebies)) small, so udalenky. Самонадувной mat 3 cm up fast, less than a minute. But the pumps for two minutes, and is not completely, we have the twisting of more pull strength of 0.5L air. Charging with 0-100% almost 3 hours, capacity is filled with 1600 Mac (or 8.5втч). Flashlight light with warm shades. Brightness adjustable шимом, the camera visible flicker in two weak modes. Happy, that charge socket advanced Type-C.