Carbon Spinning Fishing Rod
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of etobillion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
A product I received on advice and positive comments. I also bought Lrf to use. the urun very nice packaging very well and firmly reached my hand. I recommend it. Thanks for the silicone gift, but I paid 16tl tax because of the customs tax. But it still came at the right price.
In appearance and to the touch-excellent. Very light. Comel is short. In practice, i have not tried it yet.
I received the parcel. Packed was super. The fishing rod is light. Seller recommend!!!
Delivery fast, packing super, quality is excellent + gift from the store, trifle and nice. Thanks to him. Shop recommend. After the first catch, i will write off.
It came in 2 weeks in the UK. Well packaged and came with a gift from store. It is light and seems to have a good quality. I can't wait to try it. I am pleased with both the item and seller.
It's okay. Packed cool. Prodovets recommend. Spinning is good, baby try. Put the gift of wormwood. Trifle and nice. The cat is waiting for the fish.
Delivery in m.o. Fast in quality excellent for 573 rubles. In the case and gift put white vibrators. Packed in a tube.
All came. thanks for the gift of the super fishing rod the other day i will test.
Fast shipping. Took ultralight for catching charius on the river. I like it. Funny cheholchik. here wrote about the bad connection of the knees, i'm all right. If anyone needs to, i'll give advice-on the old rod, i broke off landing restored the primer of quick-drying in aeroholi. Stuffed, dried and ready.))) By the way, the bonus the store of silicone vibro-tails put.
Well the rod came broken (i think shipping fault), contacted with store, fast reply and problem solving! easy to communicate! Overall will recommend seller.
Quality is good. Packaging is reliable. Description corresponds. Thanks to the store for the gift.))))))
The product corresponds to the description and quality. delivered in 15 days to the kiev region .. the store immediately provided the site on which the parcel was well tracked. as a gift put three silicone lures.
The fishing rod came in a month. Packed very well. Quality is decent. Thanks to the store for the gift)
The product is very nice but I didn't have a chance to try packaging very good store good thanks ali baba
Everything is cool!) belgorod reached in 3 weeks. The rod looks dignified and strong. Packed was good, in the air tubes, as a gift put tiny vibro tails) In the case has not tried yet, i think everything will be fine. The test is not more than 30, in general, the rod medium, means a maximum of 28gr. I am very happy with the purchase (took for 560 rubles) and recommend to the acquisition