We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Good afternoon! The goods came very quickly. The product description is the same. The goods are satisfied. Quality pleased. Thank you! I recommend.
Quality is good. Recommend store
good~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Luxurious and durable'm
In the original looks the same as in the store's photo. The walls are rigid, keep the shape even empty bags. A large laptop fits perfectly in a special pocket inside. Note: the bag only has one inner compartment and the lock opens not completely around the perimeter, but only by 2/3. The other "lightning" around the perimeter only increases the size of the bag.
Well received
Fast shipment and good product!!
very good compare to price. I recommend
Delivery was from russia to tula, the goods ordered 19.02. Came already 23.02, but there was a jamb with the phone number and managed to pick up the order only 26.02. Fully satisfied with the purchase-a neat, multifunctional, roomy backpack. The general compartment is expanding. Lightning all good do not eat. Threads did not stick out anywhere, in general the feeling of buying a premium product. I recommend
Excellent backpack came quickly, my husband likes it, the quality is good.